Position Overview

The Assistant Director of Marketing & Communications operates under the general guidance and supervision of the Director of Leasing & Marketing. Within the limits of established policies and procedures of Shangri-La Centre and Central Tower, this role is responsible for promoting and maintaining effective communications to uphold the prestigious image of the entity.

Main Responsibilities

• Set yearly marketing goals and budgets to align with strategic objectives.
• Prepare working plans to achieve these goals, compare actual achievements against set goals, and take corrective action as needed.
• Review and analyze monthly forecasting of the Department’s expenses.
• Maintain an up-to-date Marketing & Communications Manual to guide internal practices and ensure consistency.
• Perform other duties relevant to communications and public relations, as assigned.

• Bachelor’s degree in Marketing, Communications, or a related field.
• Minimum five years of experience in a marketing or communications role, preferably within real estate, hospitality, or a related industry.
• Proficiency in verbal and written English and Mongolian.
• Proficiency in marketing tools and social media platforms.
• Strong strategic planning, analytical, and communication skills.
• Creative thinker with a proactive, solution-focused approach.

Why join Shangri-La team?

As one of the leading employers in the hospitality industry, we are committed to supporting the personal and professional growth of our team members. Through our extensive global network, we offer a wide range of learning and development opportunities designed to help employees thrive in their careers.

Our employee benefits include:

• Access in daily lunch in Cafe Park restaurant at Shangri-La Hotel
• Mobile phone allowance
• Shangri-La Sports Club employee discount
• Medical healthcare insurance plan
• Access to Shangri-La Academy’s online training platform
• Employee discounts on complimentary rooms at other Shangri-La Group hotels; (3 days free accommodation for those who have worked for more than 1 year)
• Honeywell electrostatic PM2.5 air filtration system throughout the entire Shangri-La Ulaanbaatar Complex, ensuring clean and healthy air for our personnel