Senior Service Operations Coordinator
3,500,000-4,000,000 ₮
CV илгээхГүйцэтгэх үндсэн үүрэг
- Develop and implement strategic approaches for analyzing dealer performance data, ensuring actionable insights are communicated effectively. /Growth strategy KPI, allocation KPI etc... /
- Oversee the collection and analysis of customer feedback to identify areas for service improvement and enhance customer satisfaction. /NPS, VOC/
- Establish performance benchmarks against industry standards and best practices to evaluate dealer efficiency and effectiveness.
- Creating Power BI reporting of PL
- Support the service operation team in daily operations and collaborate with the technical and training teams to streamline processes.
- Assist in training new staff on operation procedures and operational systems. Define the HVB disposal and collection scheme in collaboration with stakeholders, develop a complete SOP, and formulate annual initiative plans with clear goals, targets, and budget.
- Other ad hoc duties;
Ажлын байранд тавигдах шаардлага
- Develop and implement strategic approaches for analyzing dealer performance data, ensuring actionable insights are communicated effectively. /Growth strategy KPI, allocation KPI etc... /
- Oversee the collection and analysis of customer feedback to identify areas for service improvement and enhance customer satisfaction. /NPS, VOC/
- Establish performance benchmarks against industry standards and best practices to evaluate dealer efficiency and effectiveness.
- Creating Power BI reporting of PL
- Support the service operation team in daily operations and collaborate with the technical and training teams to streamline processes.
- Assist in training new staff on operation procedures and operational systems. Define the HVB disposal and collection scheme in collaboration with stakeholders, develop a complete SOP, and formulate annual initiative plans with clear goals, targets, and budget.
- Other ad hoc duties;
Нэмэлт мэдээлэл
At Toyota Sales Mongolia, we offer a comprehensive benefits package designed to support our employees well-being and career growth.
- Private Health Insurance: Includes medical, dental, and vision coverage for employees and their spouse/child.
- Training Support: Towards professional skills, personal skills, and language skills.
- Fitness allowance;
- Monthly Meal and Commuting Allowance.
Бусад
БайршилУлаанбаатар хот, Сүхбаатар дүүрэг
СалбарАвтомашин, авто засвар үйлчилгээ
ТүвшинАхлах мэргэжилтэн
ТөрөлБүтэн цагийн
Холбоо барих
Утас(+976) 8009-3556
Зар нийтэлсэн огноо
2025-07-21 15:05
Компанийн дэлгэрэнгүй мэдээлэлтэй энд дарж танилцана уу.
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