Service & Value Chain Manager / Automotive Industry
4,000,000 - 5,000,000 MNT /Monthly/
CV илгээхJob description
- Develop, review, and implement departmental policies aligning with organisational goals and business objectives;
- Plan and execute strategic initiatives based on departmental priorities and market trends and monitoring;
- Track and evaluate departmental performance against key performance indicators and identify areas for improvement and implement solutions to enhance service delivery;
- Lead, motivate, and develop a high-performing team and conduct regular performance reviews and provide constructive feedback;
- Identify training needs for team members and ensure appropriate training programs are implemented;
- Ensure high levels of customer satisfaction by addressing service delivery issues promptly;
- Develop and manage departmental budgets, ensuring efficient allocation of resources;
- Prepare reports to senior management detailing progress on departmental initiatives and performance metrics;
Job requirements
- Bachelor's degree or higher in Automotive technology, Business administration, or a related field; More than 3 years of managerial experience in the automotive industry;
- Proven experience with CRM software to manage customer interactions and maintain service history records;
- Ability to analyze data, assess current departmental performance, and make informed decisions to improve operations;
- Advanced English (Japanese proficiency is a plus);
Additional information
- Private Health Insurance: Includes medical, dental, and vision coverage for employees and their spouses.
- Training Support: Towards professional skills, personal skills, and language skills.
- Mental Health Support: Financial support to promote the well-being of our employees.
- Monthly Meal and Commuting Allowance
- Working Hours: 9AM-5PM
Other details
LocationUlaanbaatar city, Sukhbaatar district
FieldAutomotive Repairing Services
LevelMid-Level management
TypeFull-time
Contact info
Phone(+976) 8003-3556, (+976) 8009-3556
Job advertisement posted date
2025-03-21 15:41
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